Yelex Service Network (YSN)
The YSN (Yelex Service Network) provides a world-class network infrastructure which offers an impressive IT learning environment for students. The main objective of such infrastructure is to build up a true “IT shelter” by exposing students to a real ‘living and breathing’ IT e-Business environment. The YSN truly enhances a student’s effectiveness and efficiency in learning by hosting a series of functions in online communication, news publishing, online helpdesk, student information center, online storage, and even a virtual campus!
Yelex News Network System
The YNN (Yelex News Network) is basically an in-house news portal that specially caters to students seeking up-to-date campus news as well as the hottest topics discussed and reported in the business world. A significant coverage is also dedicated to local news and special features in the areas of health, studies and philosophy. Meanwhile, the YNN also provides a good training ground for students who participate in the reporting and management of news reported by the YNN. Not only does YNN provide an outlet to thriving writers amongst the Yelex student population, but it is also a self sustaining unit of the Institute that is managed by its members.
iCampus
It is an e-Learning and e-Working platform allowing lecturers to build effective online courses and to manage learning and collaborative activities on the web. It provides a 24 x 7 learning space for students.
Groupware System
The concept and design of the Yelex Groupware is to improve business communication, collaboration and coordination. A student will quickly realize the power of a Groupware in helping businesses increase productivity and reduce costs. Functionalities and features include E-mail, Group Calendaring & Scheduling, Group Discussion, Instant Messaging, Instant Conferencing, Knowledge Management, File Management as well as News and Events Management.
Student Online Information System
It is clearly a virtual student information center. It acts to answer most of the queries and information that students would want or need to know. Detailed and useful guidance about your study environment, facilities, rules and regulation, electronic forms and so on are readily available in this site.
@Helpdesk System
The e-Helpdesk seeks to provide technical support for common IT issues and queries faced by users. Noting that every student in Yelex is wireless network enabled, technical support is merely a click away. The e-Helpdesk is basically a Customer Relationship Management (CRM) system that allows students to register themselves and log-in, update and check the status of queries and cases that they have filed in. Students can access a product specific help desk that is created automatically as support cases are solved by technical support staff.
INTRANET System
The Intranet is a web portal and internal online community system which provides current news of the campus’ policies, semesters calendaring, downloads of certain vital documents, offline messaging centre, etc. The Intranet has also quickly become the main "download center" for all sorts of documents, files, and software where downloads are convenient and at fantastic speed.
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